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--- wiki:suggestions [2015/01/15 22:38] – [TECHNICAL SUPPORT TEAM KITCHENER ARTICLE REQUESTS] jsnowden
+++ wiki:suggestions [2023/08/02 01:08] (current) – Fei Han
@@ Line 1: / Line 1: @@
 ====== Suggestions ======
-Have something you would like to see added?
+**Have something you would like to see added?** \\
+Edit this page by clicking the "Pencil" on the right hand side and use the following:
+<code>
+===== YOUR TOPIC HERE =====
+TEXT ABOUT YOUR TOPIC
+</code>
+Once you type out your suggestion, insert your signature by clicking the pencil icon at the top toolbar of the edit section.
-Can you add doremi Troubleshooting for HDD
+\\LWU1200-DS missing in the current List
+ --- //[[fei.han@christiedigital.com|Fei Han]] 2023/08/02 01:05//
-Sean Darrell
+===== SMART Tests for All NAS Units =====
-===== TMS Configurations =====
+Would like to see a process for testing all NAS units for SMART errors.
-Specifically how to add the Auditorium Switches to Theatre CineWatch so remote monitoring can start being recorded.
+ --- //[[Anthony.Flores@christiedigital.com|Anthony Flores]] 2018/12/06 00:04//
-===== Amdocs Down Process =====
+===== Current List of Christie Products =====
-I would like to see an AMDOCS Down process added. Especially for cases waiting to be created. Do we respond to the internal emails from the noc etc... As well as order of priority. Should field ops/cust ops be handled first, or cases waiting to be created and so on. ALso perhaps a small dispatch bit added for cases that need dispatching (primarily for after hours, do they go in awaiting field dispatch and the like.)
+can't find LWU1200-DS in the Current List of Christie Products
- --- //[[victoria.vandenberg@christiedigital.com|Vickie Vandenberg]] 2013/10/07 23:02//
-===== Parts Troubleshooting =====
-I would benefit from a brief summation of which parts can be troubleshot with some guidelines of what to look for by way of troubleshooting.
-thank you:)
- --- //[[jessica.england@christiedigital.com|Jessica England]] 2014/01/04 18:33//
 ===== TECHNICAL SUPPORT TEAM KITCHENER ARTICLE REQUESTS =====
@@ Line 50: / Line 49: @@
 | Martin Stachowski | None | Twist 2.1 | Trying to install on mac with emulator "fusion" -  | not much information on twist issues on the wiki | left them with trying a windows machine or try twist 1.6.3 or 1.6.6 on the emulator |
 | Justin Snowden | 447560 | LX1000 | Access To Product Information | Information on the LX1000 tried a search but couldn't find any information, customer was looking for the part number for the FLC Adapter | Went into the N:/ found the information in Sanyo >> Lens Info >> FLC_Adapter_Collars  |
+| Justin Snowden | NA | Cinema | Lens Calculations | Customer looking for help with picking lens, lamp, etc for a cinema projector | Walk through how to obtain the cinema configurator and how to use it  |
+| Martin Stachowski | None | repair pricing | put link for repair pricing page into the SRMA page | need to link pricing page to SRMA page| need to link pricing page to SRMA page|
+| Martin Stachowski | None | 2F on HD+25-35k| create page on undocumented 2F error| 2F caused by wiring 2 projector wrong, comm cables and power cables to diff projectors| update info from my emails|