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Welcome to the Project Digital Wiki!
← Please use the navigation on the left or the search in the top-right to locate content.
Wiki IP Address
198.58.115.116
Important Numbers
- NOC Main - 800-550-3061
- PS Coordination - 855-245-4267
- Tech Support - ProAV Support - 1-800-221-8025 Option 2, 3 | email:
support.americas@christiedigital.com - Cinema Support -877-334-4267
- Christie Phoenix - Video Processor Tier 2 (North America) - 888-404-4001
NOC Quick Start Links
03/11/2024
AMC Support
In the PO Field, please enter the word 
for tracking purposes.
- Wed, 3/20:
02/21/2024
Entitlement codes
- EN-TO - Entitlement Timed-Out
- EN-SPIN - Entitlement Search Spins
- EN-NF - Entitlement Not Found
- EN-OE - Entitlement Other Error
12/28/2023
Doremi Server Upgrade/SM Certificate expires 12/31 at midnight
NYPD AVI-SPI
The NOC is to support video wall cubes (Light engines/LE cubes they may be referred to as) A case must be created and we will raise a PR appropriately. We must capture the following information:
- Serial number
- Number of hours on the LE
- Wall location name
Dolby Vision EMEA / APAC Parts Handling Process
Dolby Vision EMEA / APAC Parts Handling Process
02/13/2019
NOC Case Creation Templates
Please click the link below to be directed to the NOC Case Creation Templates
02/01/2019
Support Cinema Homepage
Please click the link below to be directed to the NOC Cinema Support Homepage
IPG LM Process
CEN Transition
Site should contact directly:
- CEN360 (844)-236-6334
Wiki created 2/17/2012.
Wiki Administrators:
John Garcia, Brian Masuda, James Larsen, Amy Hern, Dan Matyja
R.I.P NOC 2/19/21
