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Welcome to the Project Digital Wiki!

← Please use the navigation on the left or the search in the top-right to locate content.

Wiki IP Address
198.58.115.116

Important Numbers

NOC Main - 800-550-3061
Other Important NOC Phone Numbers
PS Coordination - 855-245-4267
Tech Support - ProAV Support - 1-800-221-8025 Option 2, 3 | email: support.americas@christiedigital.com
See Tech Support Call options
Cinema Support -877-334-4267
Christie Phoenix - Video Processor Tier 2 (North America) - 888-404-4001

NOC Quick Start Links

02/21/2024

Entitlement codes

EN-TO - Entitlement Timed-Out
EN-SPIN - Entitlement Search Spins
EN-NF - Entitlement Not Found
EN-OE - Entitlement Other Error

02/20/2024

AMC Support

In the PO Field, please enter the word AMCFEB for tracking purposes.

Tues, 2/20: 2PM – 6PM Pacific
Wed, 2/21: 7AM – 7PM Pacific
Thu, 2/22: 7AM – 3PM Pacific

AMC Support Page

12/28/2023

Doremi Server Upgrade/SM Certificate expires 12/31 at midnight

Please visit the Dolby/Doremi Y2K24 SM RTC Issue for full details

12/25/2023

AMC Support

We will be assisting the AMC TOC with support for the holidays.
Please visit the AMC Support Process Article for full details

Coverage dates

Fri, 12/22 - 10AM-7PM Pacific
Mon, 12/25 - 6AM-6PM Pacific
Tues, 12/26 - 6AM-3PM Pacific
Fri, 12/29 – 8AM-6PM Pacific
Sun, 12/31 – 5AM-2PM Pacific
Mon, 1/1 - 5AM-8PM Pacific
Wed, 1/3 – 12PM-7PM Pacific
Thu, 1/4 – 8AM-7PM Pacific

01/27/2022

NEW PROCESS

NYPD AVI-SPI

The NOC is to support video wall cubes (Light engines/LE cubes they may be referred to as) A case must be created and we will raise a PR appropriately. We must capture the following information: