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• NOC Case Creation Templates
• Dispatch CSE On-Call Market List
• AMC IP List - All sites [BETA]
• Screen Servers
• Projectors
• Dolby Vision Eclipse (E3LH)
• Library Servers
• Software Version Matrix
• Cinema Support Homepage
• Remote Field Support dispatch procedure
• Inventory Parts List NEW
• Doremi parts / Dolby Parts ListNEW</wrap * CDS Manuals - All Documents NEW —-

  11/4/2022

  Avatar 2 Preparation === Disk Space Utilization Customer Announcement === Let's Clear Space For Avatar: The Way of Water —- —-

  09/15/2022

  New Documentation for Dolby Cinema Avatar === Dolby Cinema - 48fps 4K 3D Workaround === fb_dlb_prj_48fps_4k_3d_bugworkaround_v9.pdf —- —-

  04/11/2021

  TRENDING ISSUES
  === IMB-S2 Transfer issues === There has been an issue identified where remote ingests (transfers of content) containing MCATitle tags will fail. * Sites should be instructed to locally ingest the content as a workaround * IMB version 1.8.8 does contain a fix for this issue * See email (IMB-S2 Transfer Issues) sent out for more information

  01/27/2022

  NEW PROCESS
  === NYPD AVI-SPI === The NOC is to support video wall cubes (Light engines/LE cubes they may be referred to as) A case must be created and we will raise a PR appropriately. We must capture the following information: * Serial number * Number of hours on the LE * Wall location name —- Dolby Vision EMEA / APAC Parts Handling Process
  Dolby Vision EMEA / APAC Parts Handling Process —- —-

  02/13/2019

  === NOC Case Creation Templates === Please click the link below to be directed to the NOC Case Creation Templates * NOC Case Creation Templates —-

  02/01/2019

  === Support Cinema Homepage === Please click the link below to be directed to the NOC Cinema Support Homepage * Support Cinema Homepage —- === IPG LM Process === https://wiki.projectdigital.info/christielaser/noc/diagnosis_and_troubleshooting/ipg_laser —- === CEN Transition === Site should contact directly: * CEN360 (844)-236-6334 —- === Allure Transition to CRI === * Email: Support@cri.com * Phone: 502-791-8776 * Note: If CRI Calls for assistance, please do help them as this is a new service for them and we will assist them with this transition. —- === CP4325-RGB === Below is the NOC Homepage for the CP4325-RGB
  CP4325-RGB —- === Lead Issue Tracker === Lead - Issues Tracker (ALPHA) —- === Make a Suggestion/Request Wiki Articles === Wiki Suggestion Page —- Wiki created 2/17/2012.
  
  Wiki Administrators:
  John Garcia, Brian Masuda, James Larsen, Amy Hern, Dan Matyja
  
  R.I.P NOC 2/19/21