Differences

This shows you the differences between two versions of the page.

--- start [2023/12/28 12:47] – added advisory link Amy Hern
+++ start [2024/03/19 23:13] (current) – John Garcia
@@ Line 34: / Line 34: @@
 ----
+----
 <WRAP right box round 100px>
-**12/28/2023**
+**03/11/2024**
 </WRAP>
+===AMC Support===
+In the PO Field, please enter the word **"AMCMAR"** for tracking purposes.
-=== Doremi Server Upgrade/SM Certificate expires 12/31 at midnight ===
+  * Wed,  3/20:   2PM – 10PM Pacific
-Please visit the [[screenservers:doremi:doremi_y2k24_sm_rtc_issue_cert_extension_update|Dolby/Doremi Y2K24 SM RTC Issue]] for full details\\
+[[noc:amc_beyonce_support_page|AMC Support Page]]
+----
+<WRAP right box round 100px>
+**02/21/2024**
+</WRAP>
+=== Entitlement codes ====
+  * EN-TO  - Entitlement Timed-Out
+  * EN-SPIN - Entitlement Search Spins
+  * EN-NF   - Entitlement Not Found
+  * EN-OE   - Entitlement Other Error
@@ Line 46: / Line 60: @@
 <WRAP right box round 100px>
-**12/25/2023**
+**12/28/2023**
 </WRAP>
-===AMC Support===
+=== Doremi Server Upgrade/SM Certificate expires 12/31 at midnight ===
-We will be assisting the AMC TOC with support for the holidays. \\
+Please visit the [[screenservers:doremi:doremi_y2k24_sm_rtc_issue_cert_extension_update|Dolby/Doremi Y2K24 SM RTC Issue]] for full details\\
-Please visit the [[noc:amc_beyonce_support_page|AMC Support Process Article]] for full details\\
-**Coverage dates**
-  * Fri, 12/22 - 10AM-7PM Pacific
-  * Mon, 12/25 - 6AM-6PM Pacific
-  * Tues, 12/26 -  6AM-3PM Pacific
-  * Fri, 12/29 – 8AM-6PM Pacific
-  * Sun, 12/31 – 5AM-2PM Pacific
-  * Mon, 1/1 - 5AM-8PM Pacific
-  * Wed, 1/3 – 12PM-7PM Pacific
-  * Thu, 1/4 – 8AM-7PM Pacific
 ----
@@ Line 83: / Line 87: @@
 ----
-----
 <WRAP right box round 100px>
@@ Line 103: / Line 107: @@
 ----
-=== IPG LM Process ===
+=== IPG Laser Homepage ===
-https://wiki.projectdigital.info/christielaser/noc/diagnosis_and_troubleshooting/ipg_laser
+IPG is a 3rd party Laser provider, they are currently working with Dolby to provide laser modules. These will be installed instead of the Christie Modules in new Dolby Eclipse installations.
+These units differ from ours and we must engage [[christielaser:noc:diagnosis_and_troubleshooting:ipgsupport|IPG Support]] in order to resolve many of these issues.
+[[christielaser:noc:diagnosis_and_troubleshooting:ipg_laser|IPG Laser Homepage]]
 ----
@@ Line 114: / Line 122: @@
 ----
-=== CP4325-RGB ===
-Below is the NOC Homepage for the CP4325-RGB \\
-[[projectors:christie:cp4325-RGB|CP4325-RGB]]
-[[projectors:christie:cp4325-RGB|{{::reallaser.jpg?500}}]]
-----
-=== Lead Issue Tracker ===
-[[noc:Lead_Tracker | Lead - Issues Tracker (ALPHA)]]
-----
-=== Make a Suggestion/Request Wiki Articles ===
-[[wiki:suggestions|Wiki Suggestion Page]]
-----
 <wrap lo>Wiki created 2/17/2012.\\