Differences

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--- start [2023/10/29 17:58] – Rick Pena
+++ start [2024/03/19 23:13] (current) – John Garcia
@@ Line 30: / Line 30: @@
   * [[noc:dispatch:field_support|]]
   * [[noc:inventory:parts_list|Inventory Parts List]] <wrap hi>NEW</wrap>
-  * [[noc:screenservers:doremi:partslist|Doremi Parts List]] <wrap hi>NEW</wrap>
+  * [[screenservers:doremi:partslist]] <wrap hi>NEW</wrap>
   * [[noc:cds_projector_manuals|]] <wrap hi>NEW</wrap>
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+----
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-**11/4/2022**
+**03/11/2024**
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+===AMC Support===
+In the PO Field, please enter the word **"AMCMAR"** for tracking purposes.
-<wrap em>Avatar 2 Preparation</wrap>
+  * Wed,  3/20:   2PM – 10PM Pacific
-=== Disk Space Utilization Customer Announcement ===
-{{ :let_s_clear_space_for_avatar__the_way_of_water_announcement_11042022.pdf |Let's Clear Space For Avatar: The Way of Water}}
-----
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+[[noc:amc_beyonce_support_page|AMC Support Page]]
+----
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-**09/15/2022**
+**02/21/2024**
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+=== Entitlement codes ====
+  * EN-TO  - Entitlement Timed-Out
+  * EN-SPIN - Entitlement Search Spins
+  * EN-NF   - Entitlement Not Found
+  * EN-OE   - Entitlement Other Error
-<wrap em>New Documentation for Dolby Cinema Avatar</wrap>
-=== Dolby Cinema - 48fps 4K 3D Workaround ===
-{{ :fb_dlb_prj_48fps_4k_3d_bugworkaround_v9.pdf |}}
-----
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-**04/11/2021**
+**12/28/2023**
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-<wrap em>TRENDING ISSUES</wrap> \\
+=== Doremi Server Upgrade/SM Certificate expires 12/31 at midnight ===
-=== IMB-S2 Transfer issues ===
+Please visit the [[screenservers:doremi:doremi_y2k24_sm_rtc_issue_cert_extension_update|Dolby/Doremi Y2K24 SM RTC Issue]] for full details\\
-There has been an issue identified where remote ingests (transfers of content) containing MCATitle tags will fail.
-  * Sites should be instructed to locally ingest the content as a workaround
-  * IMB version 1.8.8 does contain a fix for this issue
+----
-  * See email (IMB-S2 Transfer Issues) sent out for more information
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-=== IPG LM Process ===
+=== IPG Laser Homepage ===
-https://wiki.projectdigital.info/christielaser/noc/diagnosis_and_troubleshooting/ipg_laser
+IPG is a 3rd party Laser provider, they are currently working with Dolby to provide laser modules. These will be installed instead of the Christie Modules in new Dolby Eclipse installations.
+These units differ from ours and we must engage [[christielaser:noc:diagnosis_and_troubleshooting:ipgsupport|IPG Support]] in order to resolve many of these issues.
+[[christielaser:noc:diagnosis_and_troubleshooting:ipg_laser|IPG Laser Homepage]]
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@@ Line 117: / Line 122: @@
 ----
-=== Allure Transition to CRI ===
-  * **Email:** Support@cri.com
-  * **Phone:** 502-791-8776
-  * <wrap hi>**Note:**</wrap> If CRI Calls for assistance, please do help them as this is a new service for them and we will assist them with this transition.
-----
-=== CP4325-RGB ===
-Below is the NOC Homepage for the CP4325-RGB \\
-[[projectors:christie:cp4325-RGB|CP4325-RGB]]
-[[projectors:christie:cp4325-RGB|{{::reallaser.jpg?500}}]]
-----
-=== Lead Issue Tracker ===
-[[noc:Lead_Tracker | Lead - Issues Tracker (ALPHA)]]
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-=== Make a Suggestion/Request Wiki Articles ===
-[[wiki:suggestions|Wiki Suggestion Page]]
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 <wrap lo>Wiki created 2/17/2012.\\