← Please use the navigation on the left or the search in the top-right to locate content.

• NOC Case Creation Templates
• Dispatch CSE On-Call Market List
• AMC IP List - All sites [BETA]
• Screen Servers
• Projectors
• Dolby Vision Eclipse (E3LH)
• Library Servers
• Software Version Matrix
• Cinema Support Homepage
• Remote Field Support dispatch procedure
• Inventory Parts List NEW
• Doremi parts / Dolby Parts List NEW
• CDS Manuals - All Documents NEW
• Dead Links and Obsolete Wiki PagesNEW

For full information visit the AMC Support page: AMC Support Page

• EN-TO - Entitlement Timed-Out
• EN-SPIN - Entitlement Search Spins
• EN-NF - Entitlement Not Found
• EN-OE - Entitlement Other Error

NEW PROCESS

The NOC is to support video wall cubes (Light engines/LE cubes they may be referred to as) A case must be created and we will raise a PR appropriately. We must capture the following information:

• Serial number
• Number of hours on the LE
• Wall location name

Dolby Vision EMEA / APAC Parts Handling Process
Dolby Vision EMEA / APAC Parts Handling Process

Please click the link below to be directed to the NOC Case Creation Templates

• NOC Case Creation Templates

Please click the link below to be directed to the NOC Cinema Support Homepage

• Support Cinema Homepage

Site should contact directly:

• CEN360 (844)-236-6334

Wiki created 2/17/2012.

Wiki Administrators:
John Garcia, Brian Masuda, James Larsen, Amy Hern, Dan Matyja

R.I.P NOC 2/19/21