====== Welcome to the Project Digital Wiki! ======
<- Please use the navigation on the left or the search in the top-right to locate content. <WRAP right round 200px>
**Wiki IP Address**\\
198.58.115.116
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=== Important Numbers ===
  * **NOC Main -** 800-550-3061
  * {{https://wiki.projectdigital.info/noc/numberstonoc|Other Important NOC Phone Numbers}}
  * **PS Coordination -** 855-245-4267
  * **Tech Support -** ProAV Support - 1-800-221-8025 Option 2, 3 | email: ''support.americas@christiedigital.com''
  * {{https://wiki.projectdigital.info/noc/numberstonoc|See Tech Support Call options}}
  * **Cinema Support -**877-334-4267
  * **Christie Phoenix -** Video Processor Tier 2 (North America) - 888-404-4001

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=== NOC Quick Start Links ===
  * [[noc:case_creation_template]]
  * [[noc:cse_markets]]
  * [[noc:amc_ip_list]]
  * [[screenservers:|Screen Servers]]
  * [[projectors:|Projectors]]
  * [[entertainmentsolutions:e3lh]]
  * [[libraryservers:|Library Servers]]
  * [[noc:software_version_matrix]]
  * [[noc:tech_support|Cinema Support Homepage]]
  * [[noc:dispatch:field_support|]] 
  * [[noc:inventory:parts_list|Inventory Parts List]] <wrap hi>NEW</wrap>
  * [[screenservers:doremi:partslist]] <wrap hi>NEW</wrap>
  * [[noc:cds_projector_manuals|]] <wrap hi>NEW</wrap>
  * [[noc:wikideadlink|Dead Links and Obsolete Wiki Pages]]<wrap hi>NEW</wrap>

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**12/23/2024**
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=== AMC SUPPORT COVERAGE ===

For full information visit the AMC Support page: [[NOC:AMC_Support_Page| AMC Support Page]]

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**02/21/2024**
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=== Entitlement codes ====
  * EN-TO  - Entitlement Timed-Out
  * EN-SPIN - Entitlement Search Spins
  * EN-NF   - Entitlement Not Found
  * EN-OE   - Entitlement Other Error


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**01/27/2022**
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<wrap em>NEW PROCESS</wrap> \\

=== NYPD AVI-SPI ===
The NOC is to support video wall cubes (Light engines/LE cubes they may be referred to as)
A case must be created and we will raise a PR appropriately.
We must capture the following information:
  * Serial number
  * Number of hours on the LE
  * Wall location name

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**Dolby Vision EMEA / APAC Parts Handling Process** \\
[[christielaser/DolbyVision/EMEA_APAC_Parts|Dolby Vision EMEA / APAC Parts Handling Process]]

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**02/13/2019**
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=== NOC Case Creation Templates ===
Please click the link below to be directed to the NOC Case Creation Templates
  * [[noc:case_creation_template|NOC Case Creation Templates]]

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**02/01/2019**
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=== Support Cinema Homepage ===
Please click the link below to be directed to the NOC Cinema Support Homepage
  * [[noc:tech_support|Support Cinema Homepage]]


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=== CEN Transition ===
Site should contact directly:
  * **CEN360 (844)-236-6334**

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<wrap lo>Wiki created 2/17/2012.\\
\\
Wiki Administrators:\\
John Garcia, Brian Masuda, James Larsen, Amy Hern, Dan Matyja
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\\
<wrap em>R.I.P NOC 2/19/21</wrap>\\
{{:noc:rip-noc.jpg?1050|}}